PRIVACY POLICY

At FTS Ltd, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure.

By using this website, you agree to the collection and use of information in accordance with this policy.

Information we collect

We may collect personal information that you voluntarily provide, including:

Your name
Company name
Email address
Telephone number
Any information you include when contacting us through our enquiry form or by email

We may also collect non-personal information such as your browser type, device information and website usage statistics to help us improve our website.

How we use your information

We use your information to:

Respond to enquiries and requests
Provide information about our services
Improve our website and user experience
Maintain the security and performance of our website
Comply with legal and regulatory obligations

We will never sell your personal information to third parties.

Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic. Cookies are small text files stored on your device.

You can choose to disable cookies through your browser settings, although some parts of the website may not function correctly.

Data security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While we take reasonable steps to protect your data, no method of transmitting information over the internet can be guaranteed to be completely secure.

Third-party services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies before providing any personal information.

Your rights

Under UK data protection legislation, you have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal data where appropriate.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

FTS Ltd
Imex Trading Estate
Upper Villiers Street
Wolverhampton
WV2 4XD

Telephone: 01902 422587

Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices. Any updates will be published on this page, and we encourage you to review it periodically.